This policy applies only for parents who want to book for extra sessions outside funded hours for their children.
At Dolly’s DayCare, we strive to provide a high-quality and nurturing environment for all children in our care. To ensure the smooth operation of our services, it is essential that all fees are paid on time. This policy outlines our expectations regarding tuition payments and the steps taken in case of late or missed payments.
1. Payment Due Dates
- Payments are due on 1st of each month.
- Payments can be made via bank transfer.
2.Late Payment Fees
- If payment is not received by the due date, a late fee of £35 will be applied per week until payment is made.
- If payment is 5 days late, childcare services may be suspended until the outstanding balance is cleared.
3.Non-Payment and Termination of Extra Sessions
- If payment is overdue by 10 days, a formal notice will be issued.
- If payment is not received within 14 days of the original due date, extra sessions booked may be discontinued and the spot may be offered to another family.
- Any outstanding balances must be paid before a child can return to care.
4.Returned Payments
- If a payment is returned due to insufficient funds, a £40 fee will be charged in addition to any late fees.
- Parents/guardians will be responsible for making an alternative payment within 7 days to avoid service disruption.
5.Payment Assistance & Communication
- If you experience financial difficulties, please communicate with us as soon as possible. We are happy to discuss possible arrangements before a payment becomes overdue.
- Open and timely communication is key to ensuring that your child’s care is not interrupted.
By enrolling your child at Dolly’s DayCare you agree to abide by this Late Payment Policy. If you have any questions or concerns, please contact us at info@dollysdaycare.com.